top of page
THiA Logo

Travel Health Insurance Association

Travel insurance is designed to give all travellers the ability to protect themselves against unexpected medical costs and other expenses associated with the cancellation, interruption or delay of travel arrangements. In fact, 95 per cent of submitted travel insurance claims are paid in Canada, says a report based on a KPMG survey of Canadian providers commissioned by the Travel Health Insurance Association (THIA). 


We at Travel Insurance Office Inc. are proud members of THiA; and our collective goal is to ensure every claim submitted has the opportunity to be paid. The industry has come together and designed the Bill of Rights and Responsibilities to deliver a clear statement as to what you can expect from your travel insurance policies along with responsibilities you have when purchasing travel insurance. The Travel Insurance Bill of Rights and Responsibilities builds upon the following golden rules of travel insurance: 

  • Know your health

  • Know your trip

  • Know your policy

  • Know your rights


Everyone deserves a carefree trip and the Bill of Rights and Responsibilities will help provide all travelling Canadians with additional confidence in their travel insurance purchase knowing their company is supporting their rights as a consumer and making them aware of their responsibilities.  

THiA Bill of Rights & Responsibilities Video

THIA Bill of Rights and Responsibilities Overview

THIA Bill of Rights and Responsibilities Overview

Play Video
bottom of page